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Cycle World workshop

Cycle World Workshop

Professional bicycle servicing and repairs in Portsmouth

Qualified technicians, clear advice and dependable workshop support for conventional bikes and electric bikes.

Book Your Way

Book online, message us through WhatsApp or speak directly to our workshop team. Walk-in repairs are also welcome and no appointment is needed for us to inspect your bike and discuss the available options.

Book My Bike In online workshop booking

Book Online

Choose from a range of service and repair options and submit your booking at any time.

BOOK ONLINE
Message Cycle World through WhatsApp

Message Us

Tell us what your bike needs and our team can advise you about suitable options and likely costs.

CHAT ON WHATSAPP
Call the Cycle World workshop

Call the Team

Speak directly to a member of the Cycle World team to discuss your bike or arrange a booking.

CALL 023 9266 6500

Walk-in repairs are welcome. Simply bring your bike into our Portsmouth store and we will inspect it, explain the available options and provide an estimate before carrying out any additional work.

Buy Your Bike from Cycle World

Every qualifying new bike purchased from Cycle World includes our comprehensive 12-month service support package, worth over £150.

6–8 Weeks
Free first service
6 Months
Free service
12 Months
Half-price Silver Service

Professional aftercare from Portsmouth's premier independent cycle retailer.

Why Choose the Cycle World Workshop?

Your bike will be looked after by experienced technicians with the training, equipment and product knowledge needed to complete work properly.

Qualified Technicians

Our workshop technicians are trained to recognised industry standards, including Cytech Level 3. We provide honest, cost-effective advice and will explain any additional work before proceeding.

Specialist Workshop Services

Alongside everyday servicing and repairs, we can assist with wheel building, custom bike builds, frame builds, suspension work, component upgrades and professional bike setup.

Electric Bike Specialists

We have trained technicians and diagnostic facilities for many leading electric bike systems, including Bosch, Yamaha, Shimano, Promovec and Bafang.

Brompton Specialists

Cycle World is a Brompton Authorised Dealer. Our team is trained to service, maintain and upgrade Brompton folding bikes for commuting, leisure and everyday transport.

Cytech: Why It Matters

Cytech is the internationally recognised training and accreditation scheme for bicycle technicians. It covers everything from routine maintenance through to complex bike builds and advanced technical servicing.

Choosing a workshop with Cytech-trained technicians gives you:

  • Confidence that your bike is being handled by appropriately trained technicians.
  • Peace of mind that safety-critical components will be properly checked.
  • Professional setup in line with manufacturer guidance.
  • Access to ongoing technical support and maintenance advice.

Specialist Facilities and Support

Smart Bike Washer

Our Smart Bike Washer uses bioremediation rather than aggressive solvents to safely clean and degrease drivetrain components. It is used as part of selected service packages to provide a thorough and environmentally considerate clean.

Tyre and Tube Recycling

Used bicycle tyres and inner tubes are collected for responsible recycling through Velorim.

A small recycling levy of 99p applies. This supports the collection and recycling process and is not operated for profit.

Workshop Service Packages

Three levels of servicing, from essential adjustment and safety checks to a comprehensive strip-down.

Bronze Service — £60

Our Bronze Service covers the principal mechanical and safety-related areas of your bicycle.

  • Brakes checked for wear, operation and adjustment.
  • Disc brake pads removed where appropriate, inspected and cleaned.
  • Gears adjusted and tuned.
  • Chain and cassette checked for wear and reported.
  • Both wheels checked and trued within serviceable tolerance.
  • Accessible nuts, bolts, fixtures and components torque checked.
  • Full safety check with advice on worn or faulty components.
  • Drivetrain lubricated.
  • Tyres checked and inflated to an appropriate pressure.
  • Bike test ridden by the technician where practical and safe to do so.
Silver Service — £95

Our popular Silver Service includes everything in the Bronze Service, plus more extensive cleaning, inspection and adjustment.

  • Drivetrain components removed, degreased and cleaned in our Smart Bike Washer.
  • Wheel tension checked and wheels trued.
  • Spokes replaced where required; replacement parts are charged separately.
  • Appropriate components lubricated during reassembly.
  • Frame and fork inspected for visible wear or damage.
  • Bike receives a mini valet before collection.
Gold Service — £160

Our Gold Service is a comprehensive strip-down service and includes the applicable work contained within our Bronze and Silver packages.

  • Major components removed, inspected and cleaned.
  • Bottom bracket removed, inspected and cleaned where compatible.
  • Serviceable hubs and axles removed, inspected and cleaned where applicable.
  • Fork and headset removed, inspected and cleaned.
  • Components refitted using appropriate grease and lubrication.
  • Frame and fork inspected for visible wear or damage.
  • Facing of the head tube, bottom bracket shell or disc mounts where required and appropriate.
  • Bike receives a full valet before collection.

Parts are not included unless specifically stated. We will contact you for authorisation before fitting additional chargeable components or carrying out work outside the agreed service package.

Electric Bike Servicing and Repairs

Our workshop is equipped to complete mechanical servicing, fault investigation and electronic diagnostic work on many leading electric bike systems.

An additional £30 eBike charge applies when an electric bike is booked for a Bronze, Silver or Gold Service.

Where supported by the bicycle and drive system, the eBike service supplement can include:

  • Connection to compatible diagnostic software.
  • System and firmware update checks.
  • Electronic fault-code investigation.
  • Basic system health information.
  • Printed diagnostic report where supported by the system.
eBike Diagnostics
£55
Software Update
£35
Service Supplement
£30

Workshop Menu and Guide Prices

The prices below cover common workshop jobs. Some bikes require additional labour due to their design, condition or component type. Our team will explain any variation before work proceeds.

Workshop JobLabour Price
Tyres, Tubes and Wheels
Fit standard inner tube or tyre£12
Fit tube or tyre to hub-motor eBikeFrom £15
Wheel true£16
Spoke replacement and wheel trueFrom £25
Custom wheel buildFrom £50
Gears and Transmission
Front and rear gear service£40
Fit gear cable£15
Fit chain£15
Fit bottom bracketFrom £30
Hub serviceFrom £30
Brakes
Cable brake service£20 per brake
Hydraulic brake service or setup£30 per brake
Fit brake cable£12
Accessories and Other Work
Fit handlebar tape£25
Bike valet£25

No Unexpected Work

If our inspection identifies worn parts or additional work, we will explain what is needed and seek your authorisation before proceeding. Replacement components and any additional labour are charged separately.

Ready to Book Your Bike In?

Choose the option that suits you, or bring your bike into our Portsmouth store for an initial assessment.

BOOK ONLINE WHATSAPP US CALL 023 9266 6500

Cycle World, 373 London Road, Hilsea, Portsmouth, PO2 9HJ